The Night Light Winter Shelter is currently closed until next winter. We anticipate opening our doors to guests again on Monday 1st December 2025.

If you, or someone you are supporting, is sleeping rough, then please contact any of the following agencies for advice and support.

• Julian House
  • Please report anyone seen sleeping rough via www.streetlink.org.uk/ 
  • Phone: 01256 322 791
  • Email: basingstoke-outreach@julianhouse.org.uk 
  • www.julianhouse.org.uk/service/outreach-basingstoke
• Basingstoke Deane Borough Council 
  • Phone: 01256 844844 (hold on for 24 hour response)
  • Email hpos@basingstoke.gov.uk
  • Visit the council offices during office hours Monday to Friday 8.30am to 4.30pm (excluding bank holidays)
  • www.basingstoke.gov.uk/homelessness 
• Camrose Centre
  • Phone: 01256 320 877
  • Email: info@thecamrosecentre.org
  • Tuesday: 10.00 am - 2.00 pm
  • Thursday: 10.00 am - 2.00 pm
  • Friday: 10.00 am - 12.30 pm,
  • Sunday: 12.00 pm - 3.00 pm
  • www.thecamrosecentre.org

When we are open the Night Light Winter Shelter is only able to receive guests who have been referred to us by one of three partner agencies. This is to ensure that the service is able to provide accommodation for those who have been identified as being in greatest need, and who are engaging with ongoing support to resolve their status as rough sleepers. 

Please note that we have a limited capacity so a referral does not guarantee a place on any given evening. Beds will be allocated on a first come first served basis each night, with priority given to those who have previously accessed the service.